ADA Accessibility Statement
Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 (ADA) and related Federal and State laws and regulations forbid discrimination against those who have disabilities. The City of Cape Canaveral is committed to compliance with the ADA and these laws.
We understand that website users who have disabilities may rely on the assistance of auxiliary aids, visual aids and other services. Below you’ll find information about how to inform us of any difficulties you may encounter through our ADA grievance procedure, alternative ways we can offer services or communications and the time frame for doing so and information about our ongoing ADA accessibility efforts.ADA Grievance Procedure: What to Do If You Encounter A Problem Using Our Website
The City’s goal is to ensure our website is compliant with WCAG 2.0 AA but we recognize that alternatives should be available in the event that an individual with a disability encounters a problem.
Accessibility concerns should be brought to the attention of Mia Goforth, ADA Coordinator. We will respond within one business day of receipt and will provide an alternative means of quickly obtaining the information you are seeking.
You will need to provide the following information:
- Your name.
- Your phone number.
- Your email address.
- The date and time you encountered a problem using our website.
- The name of the webpage or URL for the page on which the problem occurred.
- A description of what occurred or what were you unable to do.
- Any error messages you received.
Ongoing Website Accessibility Efforts
We are in the process of evaluating our website’s accessibility and are actively undertaking efforts to identify and address areas needing improvement. We will be establishing a schedule for enhancing accessible features of the website and welcome your comments and insights, which you can share with ADA Coordinator, Mia Goforth at email@example.com or (321) 868-1220.
Ongoing ADA Compliance Efforts
The City has designated an ADA coordinator and is working with the City attorney’s office to further improve our ADA compliance efforts. Additionally, we have designated a Web Accessibility Response Team to address relevant concerns.
We are in the process of completing a comprehensive review of our policies and practices for ADA compliance and are working to enhance our services to the Community. We have also developed and published an ADA grievance procedure to inform the Community and respond to any ADA concerns.
For Users with Hearing Loss or Vision Loss
Policy and time frame for responses to requests for accommodations:
- All City Council and advisory board meeting videos recorded after July 1, 2018 will be available with closed captioning via YouTube at https://bit.ly/2LfIZBz.
- Other videos posted online will be described and meeting agendas will be posted via Laserfiche.
- Staff will provide accommodations materials within seven business days of receiving the request.
- Videos will be retained for a period of five years, but may not remain online.
- Requests for printed material in alternative formats, sign language interpreters and CART services should be made to the ADA coordinator no later than five business days before the event. You may also wish to share your concerns with us through our ADA grievance procedure.
- Requests for accommodations of any kind should be directed to ADA Coordinator Mia Goforth at firstname.lastname@example.org or (321) 868-1220.