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Report a Concern

As the City continues to improve and implement new technology, the Report a Concern has been replaced with Cape Connect, the City’s new service request App that is displayed here as a portal. The new App/portal will route concerns/requests to appropriate parties, allow for greater tracking and reporting, and allows residents to submit services requests/concerns directly to the appropriate agencies. Users can also create an account to track progress or submit requests anonymously. Each request can be viewed as a list or a map, and will be available to the public for increased community engagement.


Within the App, use the "Requests" button on the App to begin. You may submit any request anonymously. Mobile users can download the "Cape Connect" App available now in App Stores. This App can also be used to submit anonymous concerns. 

We need as much information as possible to reply to your concern quickly and efficiently. Don’t hold back when it comes to details! Let us know the time, date, exact location and anything else you think is important.

Additionally, we need a way to contact you to properly follow up in regard to your concern. In many cases, we do need to reach out to clarify reports or request more information. 

Residents who wish to report anonymous concerns may do so:

  • on the new web portal, using the anonymous option;
  • via phone at (321) 868-1231; or
  • by mail to P.O. Box 326, Cape Canaveral, FL 32920.

Contact Us
Stephanie Johnson
Community Affairs Manager
(321) 868-1231

Physical Address
100 Polk Avenue
Cape Canaveral, FL 32920

Mailing Address
P.O. Box 326
Cape Canaveral, FL 32920

(321) 868-1247

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